Charter Mercantile Australia (CMA) and all of its subsidiaries are bound by the National Privacy principles set down by the Government under the Commonwealth Privacy Act 1988, Australia. CMA is also fully adheres to the Privacy Act, Australia.
Charter Group has great committed in protecting and safeguarding privacy and confidentiality of data and information entrusted to it by its customers. Confidentiality, Integrity and Availability is protected by limiting the availability of information to authorized users for approved purposes.
Data can currently be transferred from office to office via the ftp server in Brisbane using the Voice over Internet Protocol technology. VoIP is a category of hardware and software that enables people to use the Internet as the transmission medium for telephone calls by sending voice data in packets using IP. The data is secured during transfer using a combination of sophisticated firewall's and password protection.
Security Policy
Confidentiality
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Ensuring that information is accessible only to those authorized to have access
Integrity
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Safeguarding the accuracy and completeness of information and processing methods
Availability
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Ensuring that authorized users have access to information and associated assets when required
Security Overview
Personnel
Background Check by Outsourced Security Agency
Dedicated Physical Space for each project
Entry restricted through Access Control
Desktop
No detachable drives & USB Ports disabled
Group Policies - Employees can ONLY log onto the client’s dialer & backend
Regular updates of Anti Virus Software
Network
Dedicated VLAN’ s for each project
Firewall & Access Lists on the Router ensure restricted access to clients systems
Dedicated Point-to-Point connectivity to Customer’s network
