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CORPORATE OVERVIEW
Mission and Vision
Corporate Management
Community Relations

 
Corporate Management
Our People
At Charter BPO Solutions, we believe that our people are our strength. Their knowledge, commitment, and talents drive our success. It is through diversity, expertise and experience that we are able to serve our clients with the most challenging results.

Our people embody our corporate mission and they like setting their own goals and working hard to achieve them in their own style. Our combination of the latest in computer technology and experienced management enables us to provide you with effective results at a reasonable price.
Our Management Team

Steve Kiely
Director

Steve Kiely Co-Founded Charter Mercantile in the year 1986 along with Simon Hunnisett. Steve is based in Sydney and oversees the business Development, Marketing, Client Relations and Operations for Charter Mercantile Group. Steve Kiely is a Member of the Institute of Credit Management and a Justice of the Peace.

Simon Hunnisett
Director

Mr.Simon Hunnisett Co-Founded Charter Mercantile in the year 1986 along with Steve Kiely. Simon looks after the Business Operations and lends his expertise in the IT field . His contributions has been very crucial in developing COSMOS (Collection Software System). Simon is Based in Brisbane, Queensland and is a Member of the Institute of Credit Management and a Justice of the Peace.

Sachit Rajan
Business Head

Sachit was part of the start up team for Charter BPO solutions at Cochin, India and has played a crucial role in the development of the Cochin office into a full fledged Offshore Delivery center. In his current capacity as Business Head, Sachit is responsible for day to day operations of India Office.


Gary Thorley
Collections Manager

Gary has been with Charter Mercantile for the past 10 years and has over 2 decades of experience in the Collections Industry. Gary was part of the core team that was responsible for setting up Charter BPO India Operations. He is responsible for the day to day operations of CMA’s Offices across Australia.

 

 


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