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OPERATION EXCELLENCE MODEL
BOT
Offshore
Near Shore

 
BOT [Build-Operate-Transfer model]

Australian, U.S. and European corporations are moving operational components offshore to India and other locations, in many cases developing their own subsidiaries to better support worldwide operations.

Cost savings compared to third party vendor partnerships, direct control on hiring and ability to retain intellectual property rights are the benefits of these operations.

The Build-Operate-Transfer (BOT) model offers an attractive alternative offering attractive business benefits over the traditional offshore subsidiary path, including:

Rapid scaling of operations
Wider service offerings, quickly filling business model gaps
Lower infrastructure set-up costs
Reduced time to operations through utilization of knowledgeable third party management resources responsible for real estate, government rules and regulations, cultural transition, IT infrastructure procurement, security etc.
"B" for Build  
Charter group will understand your exact needs for the need for an ODC ( Offshore Development Center)
Tactical needs, like cost-management, as well as Strategical requirements, like global presence, are amongst many used crafy requirements.
A plan for Space Configuration, Resources (H/w, S/w), Hiring, Training is defined.
Various options to handle upfront costs are submitted for approval as well.
 

"O" for Operate  
Charter Group's senior Management has extensive Australian and International experience
All of Engineering, HR, Legal, and other support and management oversight provided
Processes and Quality Systems (PPMS and Six Sigma) put in place by Charter group
Frequent Customer Satisfaction polls, as well as regular status meetings
Charter group work on flexible pricing model
 

"T" for Transfer  
Consistent with upfront plans and periodic status checks, clients can exercise the option to take over the services team in a planned fashion
Charter group can assist in transferring this ODC into your wholly owned subsidiary
 

  Get Aligned on:
Staffing needs - initial, scaling goals
Management Structure
Quality processes/certifications
HR Processes
IT, Telecom, Capital equipment needs
Facilities goals
NDA provisions
Ownedship time horizon
Reporting needs
Financial outlays - start-up costs, on-going costs, transition costs
Contingency planning, risk mitigation
Contractual framework for transfer of ownership
Governance
   
Startup knowledge transfer
Interview, training, certifications processes
Quality processes
Reporting
Governance
   
Project/Process tracking
Quality audits
Reporting
Governance
Transition planning
- people
- process
- Facilities
- Equipment
 
Facilities goals
NDA provisions
Ownedship time horizon
Reporting needs
Financial outlays - start-up costs, on-going costs, transition costs
Contingency planning, risk mitigation
Contractual framework for transfer of ownership
Governance
   
Transition planning
- people
- process
- Facilities
- Equipment
Executing the transition

 


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