Transition is the process of migrating knowledge, systems, and operating capabilities. At an organization level an outsourcing project would involve the tangible changes in structure, processes, technology, culture that the organization would go through to go from the current state to the desired future state. At the individual level, it would involve the process individuals to the new way of working.
Transition management starts with the preparation if the offshore site to commence client operations through documenting the processes, training process executives to execute the processes, designing, procuring and deploying technology and bandwidth to access client systems as required and finally fulfill the SLA and contact parameters.
Charter group's senior management has expertise in the field of banking, finance and Insurance (BFSI) and also has long-standing careers in many areas of BFSI, and provides offshore services. Charter Group focuses on the financial services industry which has suitably positioned itself to assist BFSI companies to successfully meet their business goals by strategic use of technology.
The changing market dynamics have redefined the way BFSI companies conduct their business, deliver services to clients and manage their operations. By leveraging technology BFSI companies are now able to carry out business more efficiently, get instant & trusted access to international markets and offer better service to clients by building seamless and well-integrated systems. Technology is now a vital factor in gaining competitive advantage and creating new business opportunities.
Charter group follows a defined Six Sigma methodology along with PPMS (Professional Practice Management Systems). We have a highly experienced transition team with strong industry expertise which gives us the confidence to execute your processes on time and reengineer them during transition.
Seamless migration and minimal disruption due to Milestone driven, proven, flexible methodology
Identification of productivity improvement and process reengineering opportunities right at the start use of COPC approach and Six sigma guidelines
Complete control of Process Life cycle through
frequent review and sign-offs with the client.